General Information

a) Introduction

Thank you for your interest in our website and our online services. Protecting the personal data of our visitors and users, as well as ensuring that such data is used only in ways that our visitors and users expect, is one of our highest priorities.

In this regard, the following policy is designed to inform you about the processing of your personal data and your rights in relation to such processing, in accordance with the Law on Personal Data Protection and other applicable laws, regulations, and legal provisions.

b) Data Controller

We, “Law office Arziana Fejzi”, are the data controller within the meaning of the Law on Personal Data Protection and are therefore responsible for the processing of your personal data.

c) Data Protection Officer

You can contact our Data Protection Officer using the following contact details: fejziarziana@gmail.com, telephone: +389 (0)71 508 990

Processing of Personal Data When Using Our Website

When using our website, your visits may be logged in our system. The logs may contain your device’s current IP address, the date and time of access, browser type, operating system of your device, and the pages accessed. We collect this information for the purpose of optimizing and improving our website and online services. The legal basis for processing this data is our legitimate interest, namely our legitimate interest in protecting the website and improving the quality of our services.

In addition, during certain online activities, such as registrations, surveys, applications, online orders, etc., we retain the personal data you provide as part of these activities. The legal basis for processing this data is the performance of a contract. In order to ensure appropriate protection of this data, we have implemented a range of security measures, including encryption, secure passwords, access controls, segregation of duties, and other appropriate safeguards.

a) Cookies

To simplify and enhance your experience on our website, as well as to enable the use of certain features, we use “cookies.” Cookies are small text files that may be stored on your device.

Some of the cookies we use are deleted when your browser session ends. Other cookies remain on your device and allow us or our partners to recognize your browser when you visit our website again.

For more information about how we use cookies, please refer to our “Cookie Policy.”

b) Data Recipients

In the process of providing our services, we may use the services of third-party companies to process your personal data. These third-party companies may be located in countries within or outside the European Union (EU) and the European Economic Area (EEA).

We ensure that these third-party companies process personal data in accordance with applicable European data protection legislation in order to guarantee an appropriate level of data protection.

We do not transfer personal data to other recipients unless we are legally required to do so.

c) Data Retention Period

Your personal data obtained through our website is retained for as long as necessary to fulfill the purpose for which it was collected.

Exceptions to this rule apply where we are legally required to retain your data for the purpose of providing information to government authorities, such as financial and tax authorities. In such cases, we are required to comply with the applicable statutory data retention periods, which may require certain data to be retained for five years or longer.

Data retention periods may also be extended where this is necessary based on our legitimate interests, such as ensuring security, preventing misuse, or investigating and prosecuting criminal offenses.

Your Rights

As a data subject, you may contact us regarding the protection of your personal data in order to exercise your rights. Your rights include:

  • The right to obtain information about the processing of your personal data and a copy of your data;

  • The right to request the correction of inaccurate data or the completion of incomplete data;

  • The right to request the deletion of your personal data;

  • The right to request restriction of the processing of your personal data;

  • The right to receive your personal data in a structured, commonly used, and machine-readable format, and the right to request the transfer of your data to another data controller;

  • The right to object to the processing of your personal data;

  • The right to withdraw your consent at any time, where the processing of your personal data is based on your consent;

  • The right to lodge a complaint with the competent supervisory authority: the “Agency for Personal Data Protection.”